Delivery & Service Policy

Last updated: 28 August 2026

This policy covers where Foori delivers, what delivery costs, how long it takes, and what happens when a delivery cannot be completed.

Where we deliver

Foori opens city by city and area by area, and an area goes live only when real restaurants deliver to it. We currently serve Gujranwala, and checkout tells you immediately whether your address is inside a covered area.

Delivery times

Each order shows an estimated delivery time before you confirm — typically 30 to 60 minutes, depending on the restaurant's preparation time, distance and traffic. Estimates are our best prediction, not a guarantee, and you can follow the order's status from the kitchen to your door.

Delivery charges

Delivery charges depend on the restaurant and the distance to your address. The exact charge is itemised at checkout before you confirm; nothing is added after you approve the total.

Pickup

Where a restaurant offers pickup, you can place the order online and collect it yourself. Pickup orders carry no delivery charge.

Failed deliveries

If the rider cannot reach you — the address is wrong, the phone goes unanswered or nobody answers the door — they will try to contact you before leaving. An order that cannot be delivered for these reasons may be treated as delivered, and any refund is assessed under the Return & Refund Policy.

Service hours

Ordering follows each restaurant's own opening hours, shown on its page. A restaurant that is closed cannot accept orders, and the site tells you before you reach checkout.